Absolutely! You'll be glad to know that removing and charging the battery indoors is a breeze with Eahora ebikes. Our expertly designed ebikes feature easily detachable batteries that can be removed within just 2 minutes, completely hassle-free and without compromising safety. Rest assured, our batteries are meticulously chosen for their exceptional quality and are fully compliant with the rigorous UL certification standards.

Great news! All Eahora ebikes are equipped with a convenient Sport Mode feature. This means that even if your battery runs out during your ride or if you simply want to enjoy the exhilaration of manual cycling for exercise, you can effortlessly switch to this mode. In Sport Mode, your ebike functions just like a regular bike, giving you the freedom and flexibility to pedal with ease. So whether it's for fitness or when you need that extra boost, our ebikes have got you covered.

To ensure your Eahora ebike arrives in pristine condition, we take extra care in packaging. As a result, most of our ebikes are shipped at 85% assembly, requiring only minimal effort on your part. You'll simply need to attach the front wheels, handlebars, and pedals, which can easily be done with the tools and instructional videos that we provide. No need to worry about purchasing any additional tools – we've got you covered with everything you need for a seamless assembly process.

Rest assured, every Eahora ebike is accompanied by a charger that perfectly matches its specifications. For optimal performance and to guarantee seamless electronic control adaptation, we strongly advise utilizing the original charger that comes with your ebike. This ensures that your ebike receives the precise charging it requires, allowing you to enjoy a smooth and reliable riding experience.

Absolutely. Its durable frame, long range, and puncture-resistant tires make it ideal for delivery riders. Add a rear rack for cargo.

Yes, kindly contact our customer service (service@eahoraebike.com) to arrange a specific delivery time that suits your travel plans.

You can expect to receive your tracking number within one business day after your order has been placed. Please note that orders made over the weekend will be processed on the following Monday. We appreciate your patience and understanding as we work diligently to ensure a seamless shopping experience for you.

If you haven't received your tracking number within the expected shipping timeframe, we kindly ask you to reach out to our customer service team for further assistance and confirmation.

You can cancel your order before it is shipped. Once you place the order, we will reach out to you within 24 hours to provide the tracking number.

You can receive a full refund if the ebikes have not yet been shipped. However, if they have already been shipped, you will need to contact our official customer service at Eahora for refund authorization. Please note that any shipping damages incurred during the return period will be deducted from the total refund amount. For more detailed information, please refer to our Return&Refund Policy.

Please contact our customer service by email, and they'll provide you with the fastest solution.

You can expect to receive your refund within 1-3 working days. If not, please contact our customer service for more detailed information and confirmation.